Telus technical support - An Overview
Telus technical support - An Overview
Blog Article
I have experienced troubles While using the Tech Support for the house Internet too so tough we used above one hour dealing with a problem. I’ve been owning for months and months.
Professional was capable of stroll me through my difficulty and served pinpoint where the trouble was taking place and encouraged me of an alternative so I could get my work done. I so appreciated his enable and patience in going for walks me by means of the several eventualities. He followed up with information on my upcoming methods.
However, the ideal just transpired. Right after speaking with Telus small business, I was not happy with the system supplied and requested to be tranferred to your LOYALTY dept. She modified the cost of the data system but enhanced the price of the cell phone for just a Web of -$one. WHAT A JOKE!!!
I'm wanting to renew my Net service once the 2 yr agreement expired. We also have fundamental cable which I by no means use and want to eradicate. It truly is extremely hard To accomplish this on-line, as well as the phone number for support is incredibly effectively concealed. I ultimately received it from a reseller. I called the amount, and listened to AI test to get me to make it happen on line, but You cannot stop employing a service online.
I had to contact CS today with Chat as well as Section I need to speak to is simply available by telephone. The CS on Chat arranged a call back at an arranged time slot. When that Section referred to as me later I bought all the things sorted out.
I know it's very disheartening mainly because I'm in precisely the same situation, though it's with regards to the TV signal which has been dropped.
If my worries are not tackled, I will likely be pressured to escalate this further more, which includes on the Office on the President, the media, and the greater Business Bureau.
Surely not the experience we want our customers to obtain. Feel free to ship us a Telus customer service private concept and we can focus on our alternatives to have this settled for you.
I have never been so disappointed with a firm. It really is extremely hard to receive solutions from Telus. My Monthly bill continues to be adjusted many instances considering that signing up with them a calendar year back following a promoter came to our doorway and drew us in with attractive features. She even reported Telus would pay for Shaw's agreement penalty to maneuver us above. I regret every single second of transferring. It will take up the majority of the afternoon to speak with somebody at Telus. Hold instances estimate an hour or so only to become forwarded to anyone and placed on maintain for an additional hour. My agreement agreement displays what my Monthly bill really should be Nonetheless they arbitrarily improve my Invoice to 100.
If an automatic assistant asks for The explanation of your respective contact, point out "I wish to make payment preparations for my mobility bill".
I am seeking the contact number to simply call to talk to some representative and wondering when they can be found in the weekend. I intend to make payment arrangements and attempted to on chat, nevertheless they told me I have to get in touch with.
The TELUS staff acknowledges that our work spans several Territories and Treaty spots and we have been grateful for the traditional Knowledge Keepers and Elders that are with us nowadays, individuals who have long gone just before us and also the youth that inspire us.
Hello @Ben708 we certainly price your loyalty with us and we wish to aid. Make sure you control your inbox to get a information from us
I had some minimal concerns but I'd absolutely no clue how to repair them. Then, my co-employee encouraged me of your respective service. Your personnel were being exceptionally individual and handy! As a result of all of these!
Yeah, I’m binding by a two calendar year deal sadly, I’m only 4 months in, but I did get somewhere. I guess The executive Place of work referred to as me these days so I've a phone discussion with him in one hour. We’ll see how that goes.